When dealing with difficult people, our creativity, productivity, and engagement suffer. We lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often, we grin and bear it, as if we have no choice. Or throw up our hands because one size-fits-all solutions haven’t worked. But you can only endure so much.
In the book ‘Getting Along’, workplace expert and Harvard Business Review podcast host Amy Gallo provides wise and friendly counsel to overcome workplace friction. She identifies eight familiar types of difficult coworkers—the insecure boss, the passive- aggressive peer, the biased coworker, and more—and provides strategies tailored to help you deal constructively with each one.
Join us at this event which will be full of relatable examples, the latest behavioral science research, and practical advice you can use right now and get insights in an indispensable guide to navigating your toughest relationships at work.
is a contributing editor at Harvard Business Review, where she writes about workplace dynamics. She is the author of the HBR Guide to Dealing with Conflict and cohosts HBR’s Women at Work podcast. As a speaker and workshop facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics.