When Collaboration Isn’t Enough – Virtual Masterclass with Jody Hoffer Gittell
How HR Can Solve Organizational Coordination Challenges
An exclusive virtual masterclass with Jody Hoffer Gittell, founder of Relational Coordination theory and one of the world’s leading researchers on organizational performance, collaboration and human-centred leadership.
Most organisations do not struggle because people are unwilling to collaborate. They struggle because the systems, structures and HR practices surrounding work make effective coordination difficult.
In increasingly complex organisations, many business challenges are coordination challenges. Information must flow across functions, decisions must be aligned, and expertise must be shared across boundaries. Yet despite significant investments in collaboration and leadership development, organisations often continue to struggle.
In this interactive virtual masterclass, Jody Hoffer Gittell will explore why coordination – not collaboration – is often the real challenge, and how HR can play a strategic role in creating the conditions for organizational performance.
Participants are encouraged to bring a real coordination challenge from their own organization and reflect on how structures, processes and people practices influence their ability to work effectively across boundaries.
In this virtual masterclass, we will dive into:
- Introduction to Relational Mapping as a practical tool and the principles behind decades of research on Relational Coordination
- Why coordination is emerging as a critical driver of organizational performance
- How HR practices can strengthen – or unintentionally undermine – effective collaboration
- Identifying coordination breakdowns in complex organisations
- Practical frameworks for improving cross-functional effectiveness
- The strategic role of HR in enabling organizational performance
Interactive Learning Experience
This is not a traditional webinar.
Participants will have the opportunity to apply Jody’s frameworks directly to their own organizational challenges through guided reflection and discussion.
Combining research-based insights, practical examples and individual reflection, the session is designed to help participants translate concepts into actions they can take back to their own organisations.
Who Should Attend?
HR Directors, HR Business Partners, People & Culture professionals, Organization Development specialists, Leadership Development professionals and others working to improve organizational effectiveness, collaboration and performance.
You will leave with practical frameworks, new perspectives and concrete ideas that can be applied directly to challenges within your own organization.
Jody Hoffer Gittell, PhD, Professor of Management and PhD Program Director at Brandeis University’s Heller School for Social Policy and Management
Widely recognized as the founder of Relational Coordination theory, Jody has fundamentally shaped how organisations around the world understand the relationship between performance, collaboration and human well-being. Her pioneering research has influenced leaders, practitioners and researchers across industries, making Relational Coordination one of the most widely applied frameworks for improving performance in complex organizational environments.
Her work focuses on how organisations achieve stronger performance, resilience and innovation through shared goals, shared knowledge and mutual respect.
Dr. Gittell is Faculty Director of the Relational Coordination Collaborative and CEO of Relational Coordination Analytics. A highly sought-after keynote speaker, advisor and author, she continues to influence leadership and organizational development practices across healthcare, aviation, manufacturing, public services and global corporations.
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